POSITION SUMMARY: Providing market insights, analysis and recommendations to the organization in order to support business growth within the market unit. This role will focus on enhancing West’s understanding of the market, specifically in the areas of medical affairs, market knowledge, technology advances and knowledge of our customers’ needs and development activity.
PRIMARY DUTIES AND RESPONSIBILITIES:
Identifying and evaluating market trends and key insights which may have an impact on West business.
Providing analysis, recommendations and support to the overall strategic marketing and sales process, with the goal of increasing our business in this segment.
Interfacing with industry experts, key opinion leaders and relevant organizations to maintain a thorough understanding of market and customer requirements
Providing detailed analysis of customer pipelines, and relating this to potential business opportunities for West.
Maintain a broad knowledge of industry activity having a potential impact on West business
Enhancing West’s understanding of medical affairs relative to West business, including knowledge of clinical practices, drug therapies, patient needs and reimbursement practices
Identification of new technology innovations, and providing an initial recommendation for review by strategic marketing and/or Innovation and technology
Providing insights and guidance to the sales resources in order to enhance their interaction with customers, and gathering feedback regarding customer needs
Interface with Product Management and Market Research to ensure collaboration and alignment
Identify, analyze, and interpret trends or patterns in complex data sets
REQUIRED QUALIFICATIONS: 10+ years of experience in market insights or business analysis related roles
Bachelor degree in relevant science, engineering or business/marketing/finance discipline
Strong commercial acumen, analytical and report writing expertise Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Proficiency in MS office (Word, Excel, PowerPoint) and CRM
Experience and motivation to work in an international, cross-functional environment
Team player actively contributing to positive team spirit
Excellent verbal and written communication skills
Detail-oriented and works with a high degree of accuracy
Works to the highest level of professional standards
Self-organization, time management and prioritization skills
Excellent customer relationship management skills
PREFERRED QUALIFICATIONS: Proven leadership in the management and development of a high performing team
Experience developing and modeling data for strategic decisions
Experience developing and executing market research either directly or through an outside firm.
West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its custom...ers from locations in North and South America, Europe, Asia and Australia. West's 2016 sales of $1.5 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.